Terms & Conditions

Bookings and cancellations

Classes are booked in advance and spaces are limited. Cancellation windows, late cancellation and no-show terms are confirmed at the time of booking.

Packs, memberships and gift cards

Class packs are valid for the period stated on the rate card. Memberships renew monthly and can be paused or cancelled in line with the terms shown at checkout. Gift cards are redeemable against classes, packs and private sessions and are not exchangeable for cash.

Health and participation

Pilates is a general fitness practice, not medical treatment. If you are pregnant, postnatal, recovering from injury or managing a health condition, please consult your own healthcare provider before starting.

New clients complete an intake and waiver before their first class. Please tell your instructor about anything that may affect your movement so appropriate options can be offered.

Accessibility

We want this website and the studio to work for everyone. The site is built with semantic structure, keyboard-navigable controls and readable contrast. If you encounter a barrier online or need support visiting the studio, contact us and we will do our best to help and to put things right.

Studio owners: review these terms with a qualified professional and update them for the laws that apply in your region before launch.